STEP TWO: CHECK ALL DOCUMENTATION BEFORE PAYING BILLS
Your receiving department should be checking to make sure that your purchase orders match the bill of lading. Brands and quantities should be checked closely and if it doesn’t match it should be refused. Bill of ladings should be forwarded to your accounts payable and further scrutinized.
STEP THREE: TRAIN YOUR STAFF
- Train everyone in how to respond to telemarketers. (ex: I am not authorized to place orders. You need to speak with ________ to obtain a purchase order).
- Establish a team of designated buyers, receivers and accounts payable reps and develop standardized buying procedures.
The Federal Trade Commission has a program called Banish Office Supply Scams (BOSS). Visit the web site here.